Refund and cancellation policy
Last updated 24 September 2026
Purchases are one-time payments that unlock a single surprise. There is no subscription, so there is nothing to cancel.
When we refund in full
- You were charged but the surprise did not unlock.
- You were charged more than once for the same surprise.
- You have not published the surprise yet and ask within 7 days of paying.
When we usually cannot
Once a paid surprise has been published and its link opened, the purchase has been used and is not normally refundable. We still look at every request, and nothing here limits your rights under consumer law.
How to ask
Email support@wishrevealer.com with the date of payment and the payment reference from your receipt. We reply within 3 working days. Approved refunds go back to the original payment method: UPI and card refunds through Razorpay usually arrive within 5–7 working days; international payments are refunded by Dodo Payments, the seller of record, on its own timeline.
Surprises we remove
If a surprise is taken down for breaking our terms, its purchase is not refunded.